Shipping policy

Processing Time

All colourways are dyed-to-order, please allow up to 4 days for your order to be shipped. We need sufficient time to dye, dry, and pack your order with the utmost attention and care.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location.

You will receive a shipping confirmation with tracking details as soon as your order begins its journey.

Note: We offer free shipping on Canadian orders valued over $200.

Canada

 Shipping Option

Priority Xpresspost Expedited Parcel Regular Parcel
Projected Arrival (business days) Next day 1-2 1-8 1-10
On-time delivery guarantee
Tracking & Delivery Confirmation


US

 Shipping Option Xpresspost USA Expedited Parcel USA Tracked Packet USA
Projected Arrival (business days) 2-3 4-7 4-7
On-time delivery guarantee
Tracking & Delivery Confirmation


International

 Shipping Option Xpresspost Intl Tracked Packet Intl
Projected Arrival (business days) 4-7 6-10
On-time delivery guarantee
Tracking & Delivery Confirmation

 

These timelines are estimates — once your parcel leaves our studio, it continues its journey with the carrier. Occasional delays can happen, especially across borders.

Customs & Duties

For US and International orders, custom fees and import duties may apply.  These are determined by your country and are the responsibility of the recipient.

Lost or Delayed Packages

If your package is delayed or seems lost, please reach out to us.  While we cannot control the carrier, we will do our best to help you locate your order and make things right, where we can.

Address Accuracy

    Please double-check your shipping details at checkout.  Orders shipped to incorrect addresses provided at checkout cannot be guaranteed.