Shipping

  • All colourways are dyed-to-order, please allow up to 4 days for your order to be shipped. We need sufficient time to dye, dry, and pack your order with the utmost attention and care.
  • Shipping is on us for all Canadian orders valued at $200 or more.

Refunds

  • No refunds or exchanges permitted for the wool washes.
  • Refunds are permitted on unwound, unused, yarn in its original condition within 7 days. Cost of return is the responsibility of the customer unless otherwise arranged.